Customer Service

Stock requirements and needs can vary from customer to customer and Sutton Tools has implemented varied ordering systems to receive orders and seamlessly process them.

We combine the latest logistic technology (freight management systems) with personalised customer service to ensure that you get the products you order, when you need them on time, every time.

Our comprehensive customer service comprises:

Business to Business

• Over 60 external and internal sales professions
• EDI and internet ordering
• Fully integrated ERP system
• Automatic delivery and order confirmation
• Quick backorder response
• Next day delivery (air freight – Australia)

Business to Consumer

• Call Centre
• Engineer Support
• Technical Representatives

Customer Service

T 1800 335 350
F 1800 333 127
E cservice@sutton.com.au

Sutton Tools has been successfully delivering quality cutting tools
to customers throughout Australia and the world since 1917.